Below you will find what some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Customer Survey page.
"I just wanted to pass along what a great experience I had last week at BMW of Denver, Linda in service and Jed in Parts both just made my day. I am leaving on a trip through Mexico and needed my throttles synced and valves done before I left and they got me in and out faster than anyone ever has, Other dealers were weeks out on service, Linda told me I could come in that same day if I wanted. She went above and beyond and informed me I had a rear master cylinder issue, which is interesting because another dealer just bled my brakes and didn't mention anything about it. Then Jed in parts had my parts sent to the dealership then drop shipped them to me so I didn't have to make another trip to Denver. Thank you guys so much for making this so easy. Oh and to top it off they were very helpful with the loading and unloading of my bike. I picked another bike up for a fellow firefighter while mine was getting worked on and Linda even offered me extra ratchet straps if I needed them to help secure both bikes! I can't remember the guys name who helped me load up and sat there holding both bikes up while I messed around with straps for half an hour but thank you as well. Overall Just a great experience. I will be back for future service as well to purchase my next bike. "
By: Jed Winter Par, CO
"Recently had a service done on my 09RT. It was the best experience ever regarding pricing, communication with service regarding what was done, and the inspection of the Beemer. The new management and staff have it "EXCELLENT". Thank You!"
By: Pere Littleton, CO
"Another huge day of being impressed at your shop yesterday. Linda was great at getting avail coolant pump installed for my trip to Calif, Sean was great at explaining all his work. Your parts guys have always been friendly and helpful, they installed new board in helmet when it wouldn't link to bike easily, and helped pick engine guard bars, highway pegs, and seat back. Alex was patient with me re linking helmet several times, Steve was good re getting service contract implemented. Your shop is a home run in this age of horrendous service. Thanks again John"
By: Anonymous Parker, CO
" Talk about good and fast service!! I called on a Fri PM and ask if they had an opening for a Tues apt for new tires on an RT, Darrell told me yes on Tues but if I wanted he could do the new tires on Sat if I wanted to come in at 1130a, it sounded to good to be true on a Sat. I showed up at 1120 checked the bike in and was on my way at 115p with new treads and it looked like they also washed the wheels off. Excellent service, and on a Sat. So thanks very much, You did just what you said on the phone and did it quickly, great job and the tires feel real good!! "
By: Ron Aurora, CO
"I cannot say enough good things about BMW of Denver. They are, and have been, for as long as I have had an association with them a class act. I took my bike in yesterday 9/25/15 for some schedule maintenance and from the General Manager, Bill McConnell, to Service Consultant, Linda Salguero, to Kelsie Henry, Admin Staff, to the Master-mechanic Adaes they all contributed to make me feel like I was their one and only customer. If you listen to how they interact with all their clientele, it's obvious that their main objective is to earn and keep a persons business. Despite living in Colorado Springs there are any number of excellent reasons why I travel to BMW of Denver for "all" my motorcycle needs. BMW of Denver is a class act and earn their 5-Star rating each and every day. Terry Nummer, Colorado Springs, CO."
By: Terry Colorado Springs, CO
"An outstanding Motorcycle dealership with the best overall customer service I have ever encountered in my 37 years of riding on two continents!"
By: Stephen Aurora, CO
"Hey Guys, Thanks for the amazing GSA! 'Spirit' is awesome, she's a wild child with an untamed heart. I've been breaking her in with a quickness. I went ahead and dropped her in a dirt parking lot with my wife on the back just to get that out of the way. Snapped the left mirror right off, so I got to break in the duck tape as well. Had to buy a new mirror a few days later when I reached Portland. I rode through Utah and West on the World's Loneliest road to Reno (amazing road!), down to Yosemite then over to San Fran. My wife flew into San Fran to ride the PCH up to Portland with me. We had an amazing time. I'm dropped her at the Airport yesterday and now I'm in the Puget Sound of Washington headed east today. The riding has been great and the Weather couldn't be better. Thanks Petco and all the gang for getting me on this beautiful bike. As I had an '09, she feels familiar but new, and that WC Engine is badass! Passing a Semi on a twisty hill is easier than ever. I just have to keep an on the speedometer more now! Cheers, Dylan "
By: Anonymous Aspen, CO
"Not sure why my previous post about customer service and my overall experience at Denver BMW did not reflect 5 Stars, as it certainly should have. So, here is a new corrected testimony to supplement my great experience. 6 Stars if it was available! "
By: Steven Colorado Springs, CO
"Linda in Service helped me re-schedule my appointment about 6 times - she was always happy to make things work out, and made sure my schedule worked as well. I was a bit worried about a Saturday appointment and figured everyone would be running late - no such issues at Denver BMW - on schedule, and immediately started on my bike! Linda handled my every need after I rolled in and even met me outside, making sure I knew where the coffee pot was and grabbing my cell number in case I got lost when my bike was ready. It was finished in less than an hour! Then off to parts and accessories, and I was assisted mainly by Matt Irish. The Staff threw so many discounts at me (my good looks maybe?), that I had to have assistance carrying everything out to my GS. In all, I found exceptional customer service here, and a real feeling that they treat their customers like long, lost family members. They all walk on water and eat fire in my book on Customer Service. Forget the Colorado Springs dealer and head north a few miles; you will be amazed at the difference! I was. "
By: Steven Colorado Springs, CO
"I enjoy dealing with BMW of Denver. High quality company in every aspect in my opinion."
By: Anonymous Pueblo West, CO
"Great experience! I bought an older bike and traded in an older bike and it was great. The bike I bought was exactly as the salesman stated, no hidden issues at all. The salesman Tally, was great too, low key guy, no pressure, no attempts to push me into a bigger or more expensive bike. I did my research and the prices on both the purchase and the trade in were very fair. It took about 2 hours to get it all handled and I was out and enjoying my new to me ride. I'd definitely buy another bike here and I'd recommend them to others."
By: Anonymous Aurora, CO
"I have had great luck with this dealership. They have always made me feel welcome and comfortable while answering all of my questions. I did not have any problems purchasing a motorcycle from them. The service department should get special recognition however. I travel five hours from another state to have my motorcycle service performed at this location not because I have to but because of the personal attention I receive just because they want to give that kind of service. That shows me this is the kind of company with great leadership that understands how important your staff is so they in turn give that to the customer. Just as they say a person never leaves a bad company they leave bad management the management here must be great because the staff seems to enjoy where they work making the customer want to come back. I call ahead to Alex who always tells me he has time for me. When I arrive I am always greeted with a smile and a great attitude. The other staff is very pleasant and helpful as well. The Service Manager also makes sure to interact with the customers making it a family type environment. It is far too easy to hear how someone has not performed to our satisfaction so I wanted to take the time to show my appreciation for the plus 10 service that I have received each time I have come down by saying. Thank you BMW of Denver for having a knowledgeable, caring and above all friendly Service Department it really does make a difference!"
By: Dave Torrington, WY
"Ordered an 800 GT that arrived early. Great, great M/C. Ray/Tim did a great job re: the order, getting the bike exactly as ordered for delivery, making sure I was comfortable with everything. I picked a great dealer to work with."
By: Rick Highlands Ranch, CO
"BMW of Denver rocks, from Sales to Service and Parts to Management. Service is bar-none and our trade-in experience was superior. Many thanks!"
By: Jack Aurora, CO
"I left comment about waiting so long, but dealer no later then ten mins after leaving feedback called me and warrantee all , even the broken beak, I am recanting and repenting my feedback left ,,, this dealership rocks and my wife and I will buy that 27,000 tour bike this may sincerely james"
By: james denver, CO
"BMW of Denver is a first-rate professional organization. I live in Colorado Springs and I bought my new bike there in Oct. 2012. Adam Bailey, Alex Gest, Brian Hanson (Service), Kelsie Henry (Office Manager), Tally Lawing (Parts) and my #1 sales guy Ray Childs are all "awesome" folks. They always make me feel welcome and always take a few minutes to chat. BMW of Denver is a class act selling the best motorcycles on this planet. Terry Nummer a satisfied customer!!!!"
By: Terry Colorado Springs, CO
"We stopped in yesterday to see if we could get my wife her first set of riding gear. We were pleasantly surprised to find that everything was in stock, and we were able to spend over 3 hours with Tally making sure that everything was the perfect fit. Tally is hands down the most knowledgeable and patient person I've ever had the pleasure to work with in the motorcycle industry. I think he knows every last detail about all of the products you carry; which allowed us to get the best gear for our needs. As always, it was a pleasure to shop at BMW of Denver and your staff has made us lifetime customers!"
By: Lucas Denver, CO
"I've had nothing but great experiences since I bought my F800GS from your dealership."
By: Lucas Denver, CO
"BMW of Denver is my favorite shop in town. Great service. No pressure. I feel I can go in and not got molested like what happens in some other shops. It is one of the few places I will physically go instead of resorting to online options. Some constructive feedback on the use of technology. I have seen this for a while, but this month was especially frustrating because I was sincerely interested in learning more. I provide this feedback in hopes that it simply helps BMW Denver's online presence live up to the professional way that the brick and mortar experience does. For example, the last web email none of the links I clicked on went to related content. The SCHUBERTH link goes to the swap meet ad for June 2012. The cleaning supplies go to a free gps ad; The 10% service ad goes to the emergency service purchase program. Additionally, when I tried to search the site by going to Dealer Services/specials, the page says " there are no specials at this time" contradicting the email that was sent out. On the main web page many of the images do not link at all; the contour camera image, the vemar night vision. In a busy world as a consumer I come to expect these things to work. As a business professional I know how non-working links can drive customers to "google" and potentially end up going somewhere else to purchase. As I said above I love the live environment of BMW of Denver, but I think some extra care would benefit the website and emails that go out."
By: Joe Aurora, CO
"Been to visit with Roy Blakney a few times. Did one demo ride and bought a few items at the dearship. Great assortment of items. Great people."
By: Richard Hanwell, NB
"I want to thank Nikki Rex, the service advisor, for going out of her way to help me out. My bike was in for service a few weeks ago. BMW Denver gives a complimentary wash after service, and removed my gps for that. The gps was inadvertently not replaced. Nikki had called before I even got home to let me know they had it. She even volunteered to bring it by my house on her day off visit to the dog park, which she did. Nikki is a friendly and knowledgeable presence in the service department and a great asset to the dealership. She makes sure your service experience is smooth and complete. Kudos to her for her kindness, professionalism, and going beyond the call of duty to make something right for the customer. CP."
By: Chuck Boulder, CO
"Times are very difficult in the world. It was hard to believe you can make such an stressful purchase with such ease, comfort and excitement, without any disappointment. Every request made, was recieved with courtesy and honesty and reasonable and over the top responses. I know that I can be the most difficult customer. I can honestly say this has been one of the most pleasurable experiences I have ever had. Bravo BMW of Denver!!!! Bob, Eric and Parts Team, Thank you !!!!"
By: Jeffrey Peyton, CO
"So far everything has been totally satisfying."
By: John Littleton, CO
"I've dealt with several BMW Mororrad dealers and BMW of Denver stands head & shoulders above the rest. Flew down to pick up my '09 GS and Matt, Bob and the rest of the crew made the experience very enjoyable - one I'll probably repeat. All dealerships should be like this!"
By: Jim Conrad, MT
"I was very pleased by the professionalism shown by the employees of the dealership on the purchase of my motorcycle. The General Manager helped me with the purchase, he was not high pressure, nor did he talk a down about competitors. They listened to my wants and my needs, and did not attempt to up sell me. I really respect the fact that they did not insult my intelligence or time by playing the games that many dealerships do around the close of a sale. Questions were answered directly and completely. Other employees were very friendly and welcoming while I was waiting for the completion of the transaction. I would recommend BMW of Denver to any one looking for their next motorcycle."
By: Anonymous Englewood, CO
"My wife bought her 06 F650 GS in 06-the purchase experience was 5 star. then this spring she had a major problem with the engine/transmission. Even though the bike had been taken to a dealer that was closer, Bob (Gen Mngr) was great about advice and support for dealing with BMW. Great dealership."
By: Tim Salida, CO
"Matt Helped me buy my first BMW bike today, which was a used 1998 K1200RS. The bike is absolutely amazing, and would have been no matter where I would have bought it. The difference here, however, was my salesperson Matt who was an incredibly helpful, knowledgable and friendly presence from test ride to the final signature. He and the manager Chris were tough, but fair during the negotiation process, kept me smiling through it and really made it an enjoyable experience. Truly everyone at the dealership was incredibly welcoming and I got the sense that they really promote the idea that once you buy from them you are a part of their "dealership community" as they seemed to be on a first name basis with the majority of people walking in the front door. I just wanted to say thank you, and you've certainly got another loyal customer for all my service needs. "
By: Christopher Denver, CO
"Rick and Joe really made a difference in keeping me as a customer due to some issues on my last servicing. The mechanic that worked on my bike did a really great job on dealing with the issues of the bike and checking to make sure everything was as it should be. If I did not know my bike, I would swear I was riding a different bike. The bike runs better than it ever has. Thank you guys for a job well done."
By: Deryck Louviers, CO
"I want to thanks the staff for such a great attitude towards thier customers. In June 08 I was to collect my friends LT after a service for my holiday. I was supposed to collect it at 6pm. I never got there until 10pm, and Jessica Driscoll stayed on until I got there with no pay. I am from the UK, and dont think any staff from my BMW dealer would have done the same. Thanks Jessica. Thanks to Rick Zimmerman for letting me call him several times after hours to get directiions to the store. A great team and a great attitude. You guys made the first day of our trip. It was a privaledge to have met you. Dean Cardey, England, UK."
By: Dean Hereford,UK
"In the owners' forums I've heard horror stories about other dealerships, the gist being that they hardly exist beyond their sales and finance departments. Since I've been going to BMW of Denver, I've gotten nothing but excellent service in the service, parts, or apparel departments. I'm sure they will be there to help me again when the time comes to add an additional bike to the garage. Thanks, everyone! "
By: Anonymous Denver, CO
"My first bike purchase from BMW of Denver was in 1987. I have to date purchased and traded in about four motorcycles since my return to Colorado in 1999. The sales, service and, parts guys and gals have always gone above and beyond to make sure that my experience is not only positive with regards to the service but friendly. I believe the experience represented by the staff and the fact that many have been there for years provides a level of familiarity and friendship that enhances the over all environment. Thank you for always providing a great service."
By: Anonymous Highlands Ranch, CO
"I would like to thank the staff,sales,and parts department for making my purchase of a 2003 k model bike a pleasure. Everyone at the dealership went out of their way to help me.The salesman chriss was very paitent and answard all my petty questions professionaly.The parts department all introduced them selvs so I would know who to deal with if I needed parts. The service department helped me with a lock tumbler problem on the seat lock. The whole experiance was pleasent. Thank you all for your help! Dan Redford."
By: Daniel arvada, CO
"The sale on my new R1200RT was great, Chris did a fantastic job of helping me get exactly what I wanted as far as the options on my new bike. I have owned it for about three months now and am close to 3,000 miles on it. Clem in the service depatment has always took time in answering all of my questions, and Carson in the parts department has been a great big help in getting me what I am looking for. When I have any questions instead of calling I will just take a ride over just to get all of my answers taken care of. When I enter the door it seems like everybody knows me by my first and always get a hand shake from Chris and a how's it going from Carson. So we talk about our rides for a short while. It is like visiting family. Great place to visit. Marty Srodawa "
By: Martin Watkins, CO
"We were on the road last week and I realized I would need a new back tire on my R1150GS before I got home. Martin worked me in early the next morning and had a new tire on my bike in an hour. The sales and service staff were friendly and knowledgeable. This is a great dealership that I would recommend to any BMW rider."
By: Kenneth Lake Ozark, MO
"I've been coming to BMW of Denver since 1982. My favorite thing is that I can ride down from Vail for service and ride back the same day."
By: john vail, CO
"Great people to work with! I love your new web site too!"
By: Sara Sussex, WI