Testimonials

 

We're interested in hearing about your experience. Submit your own testimonial by filling out our Customer Survey.

  • "I have family living just South of Denver and anytime I'm in the area on a trip and need service on my RT this is where I take it. The staff is always friendly and helpful and usually take care of me right away , a big plus when your on the road and the veterans discount is also appreciated."

    Overall Rating:
    Bob Haines - Jersey Shore, PA
  • "Recently bought a Navigator VI GPS and two Sena intercoms from BMW of Denver. We could not find these units anywhere else. The guys were really professional and friendly - they fitted everything while we waited and then paired the intercoms and the GPS for us. Fantastic service, recommend them highly."

    Overall Rating:
    Anonymous - Tallangatta, Australia
  • "Just purchased the K1600B and had a great experience - Scott was excellent and went through all of the sales and finance options and took the time to answer all of our questions. Eric in finance was great and we actually received a better finance rate through BMW than our own credit union so that was also a bonus. All in all the experience was great and we are looking forward to putting on a lot of miles on our new BMW. Thank guys!"

    Overall Rating:
    Todd Stephenson - Larkspur, CO
  • "I'm just reporting here another great Dealer - Parts - Service experience from about a week ago. I had a set of HyperLites installed on my 2017 RT and could not be happier with the price and the installation. Anytime I'm at the Dealership, whether just to browse or have service completed, I'm treated like I'm one of the owners. Exceptional Customer Service. Is it any wonder I purchased by new RT at BMW MC's of Denver, and do all my business with them instead of the local Colorado Springs multi brand warehouse dealer here where you cannot even get a free cup of coffee or a bottle of water? I ride to Denver and it's enjoyable and worth every mile. Thank you Parts, Service, and Bill the Owner of BMW MC's of Denver!"

    Overall Rating:
    Steven Bartley - Colorado Springs, CO
  • "I just wanted to pass along what a great experience I had last week at BMW of Denver, Linda in service and Jed in Parts both just made my day. I am leaving on a trip through Mexico and needed my throttles synced and valves done before I left and they got me in and out faster than anyone ever has, Other dealers were weeks out on service, Linda told me I could come in that same day if I wanted. She went above and beyond and informed me I had a rear master cylinder issue, which is interesting because another dealer just bled my brakes and didn't mention anything about it. Then Jed in parts had my parts sent to the dealership then drop shipped them to me so I didn't have to make another trip to Denver. Thank you guys so much for making this so easy. Oh and to top it off they were very helpful with the loading and unloading of my bike. I picked another bike up for a fellow firefighter while mine was getting worked on and Linda even offered me extra ratchet straps if I needed them to help secure both bikes! I can't remember the guys name who helped me load up and sat there holding both bikes up while I messed around with straps for half an hour but thank you as well. Overall Just a great experience. I will be back for future service as well to purchase my next bike."

    Overall Rating:
    Jed Henry - Winter Par, CO
  • "Recently had a service done on my 09RT. It was the best experience ever regarding pricing, communication with service regarding what was done, and the inspection of the Beemer. The new management and staff have it "EXCELLENT". Thank You!"

    Overall Rating:
    Pere Wickes - Littleton, CO
  • "Another huge day of being impressed at your shop yesterday. Linda was great at getting avail coolant pump installed for my trip to Calif, Sean was great at explaining all his work. Your parts guys have always been friendly and helpful, they installed new board in helmet when it wouldn't link to bike easily, and helped pick engine guard bars, highway pegs, and seat back. Alex was patient with me re linking helmet several times, Steve was good re getting service contract implemented. Your shop is a home run in this age of horrendous service. Thanks again John"

    Overall Rating:
    Anonymous - Parker, CO
  • "Talk about good and fast service!! I called on a Fri PM and ask if they had an opening for a Tues apt for new tires on an RT, Darrell told me yes on Tues but if I wanted he could do the new tires on Sat if I wanted to come in at 1130a, it sounded to good to be true on a Sat. I showed up at 1120 checked the bike in and was on my way at 115p with new treads and it looked like they also washed the wheels off. Excellent service, and on a Sat. So thanks very much, You did just what you said on the phone and did it quickly, great job and the tires feel real good!!"

    Overall Rating:
    Ron Sherbon - Aurora, CO
  • "I cannot say enough good things about BMW of Denver. They are, and have been, for as long as I have had an association with them a class act. I took my bike in yesterday 9/25/15 for some schedule maintenance and from the General Manager, Bill McConnell, to Service Consultant, Linda Salguero, to Kelsie Henry, Admin Staff, to the Master-mechanic Adaes they all contributed to make me feel like I was their one and only customer. If you listen to how they interact with all their clientele, it's obvious that their main objective is to earn and keep a persons business. Despite living in Colorado Springs there are any number of excellent reasons why I travel to BMW of Denver for "all" my motorcycle needs. BMW of Denver is a class act and earn their 5-Star rating each and every day. Terry Nummer, Colorado Springs, CO."

    Overall Rating:
    Terry Nummer - Colorado Springs, CO
  • "An outstanding Motorcycle dealership with the best overall customer service I have ever encountered in my 37 years of riding on two continents!"

    Overall Rating:
    Stephen Yates - Aurora, CO
  • "Hey Guys, Thanks for the amazing GSA! 'Spirit' is awesome, she's a wild child with an untamed heart. I've been breaking her in with a quickness. I went ahead and dropped her in a dirt parking lot with my wife on the back just to get that out of the way. Snapped the left mirror right off, so I got to break in the duck tape as well. Had to buy a new mirror a few days later when I reached Portland. I rode through Utah and West on the World's Loneliest road to Reno (amazing road!), down to Yosemite then over to San Fran. My wife flew into San Fran to ride the PCH up to Portland with me. We had an amazing time. I'm dropped her at the Airport yesterday and now I'm in the Puget Sound of Washington headed east today. The riding has been great and the Weather couldn't be better. Thanks Petco and all the gang for getting me on this beautiful bike. As I had an '09, she feels familiar but new, and that WC Engine is badass! Passing a Semi on a twisty hill is easier than ever. I just have to keep an on the speedometer more now! Cheers, Dylan"

    Overall Rating:
    Anonymous - Aspen, CO
  • "Not sure why my previous post about customer service and my overall experience at Denver BMW did not reflect 5 Stars, as it certainly should have. So, here is a new corrected testimony to supplement my great experience. 6 Stars if it was available!"

    Overall Rating:
    Steven Bartley - Colorado Springs, CO
  • "Linda in Service helped me re-schedule my appointment about 6 times - she was always happy to make things work out, and made sure my schedule worked as well. I was a bit worried about a Saturday appointment and figured everyone would be running late - no such issues at Denver BMW - on schedule, and immediately started on my bike! Linda handled my every need after I rolled in and even met me outside, making sure I knew where the coffee pot was and grabbing my cell number in case I got lost when my bike was ready. It was finished in less than an hour! Then off to parts and accessories, and I was assisted mainly by Matt Irish. The Staff threw so many discounts at me (my good looks maybe?), that I had to have assistance carrying everything out to my GS. In all, I found exceptional customer service here, and a real feeling that they treat their customers like long, lost family members. They all walk on water and eat fire in my book on Customer Service. Forget the Colorado Springs dealer and head north a few miles; you will be amazed at the difference! I was."

    Overall Rating:
    Steven Bartley - Colorado Springs, CO
  • "I enjoy dealing with BMW of Denver. High quality company in every aspect in my opinion."

    Overall Rating:
    Anonymous - Pueblo West, CO
  • "Great experience! I bought an older bike and traded in an older bike and it was great. The bike I bought was exactly as the salesman stated, no hidden issues at all. The salesman Tally, was great too, low key guy, no pressure, no attempts to push me into a bigger or more expensive bike. I did my research and the prices on both the purchase and the trade in were very fair. It took about 2 hours to get it all handled and I was out and enjoying my new to me ride. I'd definitely buy another bike here and I'd recommend them to others."

    Overall Rating:
    Anonymous - Aurora, CO
  • "I have had great luck with this dealership. They have always made me feel welcome and comfortable while answering all of my questions. I did not have any problems purchasing a motorcycle from them. The service department should get special recognition however. I travel five hours from another state to have my motorcycle service performed at this location not because I have to but because of the personal attention I receive just because they want to give that kind of service. That shows me this is the kind of company with great leadership that understands how important your staff is so they in turn give that to the customer. Just as they say a person never leaves a bad company they leave bad management the management here must be great because the staff seems to enjoy where they work making the customer want to come back. I call ahead to Alex who always tells me he has time for me. When I arrive I am always greeted with a smile and a great attitude. The other staff is very pleasant and helpful as well. The Service Manager also makes sure to interact with the customers making it a family type environment. It is far too easy to hear how someone has not performed to our satisfaction so I wanted to take the time to show my appreciation for the plus 10 service that I have received each time I have come down by saying. Thank you BMW of Denver for having a knowledgeable, caring and above all friendly Service Department it really does make a difference!"

    Overall Rating:
    Dave Bryan - Torrington, WY
  • "Ordered an 800 GT that arrived early. Great, great M/C. Ray/Tim did a great job re: the order, getting the bike exactly as ordered for delivery, making sure I was comfortable with everything. I picked a great dealer to work with."

    Overall Rating:
    Rick Jory - Highlands Ranch, CO
  • "BMW of Denver rocks, from Sales to Service and Parts to Management. Service is bar-none and our trade-in experience was superior. Many thanks!"

    Overall Rating:
    Jack Polton - Aurora, CO
  • "I left comment about waiting so long, but dealer no later then ten mins after leaving feedback called me and warrantee all , even the broken beak, I am recanting and repenting my feedback left ,,, this dealership rocks and my wife and I will buy that 27,000 tour bike this may sincerely james"

    Overall Rating:
    James Sumers - denver, CO
  • "BMW of Denver is a first-rate professional organization. I live in Colorado Springs and I bought my new bike there in Oct. 2012. Adam Bailey, Alex Gest, Brian Hanson (Service), Kelsie Henry (Office Manager), Tally Lawing (Parts) and my #1 sales guy Ray Childs are all "awesome" folks. They always make me feel welcome and always take a few minutes to chat. BMW of Denver is a class act selling the best motorcycles on this planet. Terry Nummer a satisfied customer!!!!"

    Overall Rating:
    Terry Nummer - Colorado Springs, CO
Displaying 1 - 20 of 41