Testimonials

"Not sure why my previous post about customer service and my overall experience at Denver BMW did not reflect 5 Stars, as it certainly should have. So, here is a new corrected testimony to supplement my great experience. 6 Stars if it was available!"

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Steven Bartley - Colorado Springs, CO

"Linda in Service helped me re-schedule my appointment about 6 times - she was always happy to make things work out, and made sure my schedule worked as well. I was a bit worried about a Saturday appointment and figured everyone would be running late - no such issues at Denver BMW - on schedule, and immediately started on my bike! Linda handled my every need after I rolled in and even met me outside, making sure I knew where the coffee pot was and grabbing my cell number in case I got lost when my bike was ready. It was finished in less than an hour! Then off to parts and accessories, and I was assisted mainly by Matt Irish. The Staff threw so many discounts at me (my good looks maybe?), that I had to have assistance carrying everything out to my GS. In all, I found exceptional customer service here, and a real feeling that they treat their customers like long, lost family members. They all walk on water and eat fire in my book on Customer Service. Forget the Colorado Springs dealer and head north a few miles; you will be amazed at the difference! I was."

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Steven Bartley - Colorado Springs, CO

"I enjoy dealing with BMW of Denver. High quality company in every aspect in my opinion."

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Anonymous - Pueblo West, CO

"Great experience! I bought an older bike and traded in an older bike and it was great. The bike I bought was exactly as the salesman stated, no hidden issues at all. The salesman Tally, was great too, low key guy, no pressure, no attempts to push me into a bigger or more expensive bike. I did my research and the prices on both the purchase and the trade in were very fair. It took about 2 hours to get it all handled and I was out and enjoying my new to me ride. I'd definitely buy another bike here and I'd recommend them to others."

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Anonymous - Aurora, CO

"I have had great luck with this dealership. They have always made me feel welcome and comfortable while answering all of my questions. I did not have any problems purchasing a motorcycle from them. The service department should get special recognition however. I travel five hours from another state to have my motorcycle service performed at this location not because I have to but because of the personal attention I receive just because they want to give that kind of service. That shows me this is the kind of company with great leadership that understands how important your staff is so they in turn give that to the customer. Just as they say a person never leaves a bad company they leave bad management the management here must be great because the staff seems to enjoy where they work making the customer want to come back. I call ahead to Alex who always tells me he has time for me. When I arrive I am always greeted with a smile and a great attitude. The other staff is very pleasant and helpful as well. The Service Manager also makes sure to interact with the customers making it a family type environment. It is far too easy to hear how someone has not performed to our satisfaction so I wanted to take the time to show my appreciation for the plus 10 service that I have received each time I have come down by saying. Thank you BMW of Denver for having a knowledgeable, caring and above all friendly Service Department it really does make a difference!"

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Dave Bryan - Torrington, WY

"Ordered an 800 GT that arrived early. Great, great M/C. Ray/Tim did a great job re: the order, getting the bike exactly as ordered for delivery, making sure I was comfortable with everything. I picked a great dealer to work with."

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Rick Jory - Highlands Ranch, CO

"BMW of Denver rocks, from Sales to Service and Parts to Management. Service is bar-none and our trade-in experience was superior. Many thanks!"

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Jack Polton - Aurora, CO

"I left comment about waiting so long, but dealer no later then ten mins after leaving feedback called me and warrantee all , even the broken beak, I am recanting and repenting my feedback left ,,, this dealership rocks and my wife and I will buy that 27,000 tour bike this may sincerely james"

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James Sumers - denver, CO

"BMW of Denver is a first-rate professional organization. I live in Colorado Springs and I bought my new bike there in Oct. 2012. Adam Bailey, Alex Gest, Brian Hanson (Service), Kelsie Henry (Office Manager), Tally Lawing (Parts) and my #1 sales guy Ray Childs are all "awesome" folks. They always make me feel welcome and always take a few minutes to chat. BMW of Denver is a class act selling the best motorcycles on this planet. Terry Nummer a satisfied customer!!!!"

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Terry Nummer - Colorado Springs, CO

"We stopped in yesterday to see if we could get my wife her first set of riding gear. We were pleasantly surprised to find that everything was in stock, and we were able to spend over 3 hours with Tally making sure that everything was the perfect fit. Tally is hands down the most knowledgeable and patient person I've ever had the pleasure to work with in the motorcycle industry. I think he knows every last detail about all of the products you carry; which allowed us to get the best gear for our needs. As always, it was a pleasure to shop at BMW of Denver and your staff has made us lifetime customers!"

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Lucas Deutsch - Denver, CO

"I've had nothing but great experiences since I bought my F800GS from your dealership."

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Lucas Deutsch - Denver, CO

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Mike Zablocki - Littleton, CO

"BMW of Denver is my favorite shop in town. Great service. No pressure. I feel I can go in and not got molested like what happens in some other shops. It is one of the few places I will physically go instead of resorting to online options. Some constructive feedback on the use of technology. I have seen this for a while, but this month was especially frustrating because I was sincerely interested in learning more. I provide this feedback in hopes that it simply helps BMW Denver's online presence live up to the professional way that the brick and mortar experience does. For example, the last web email none of the links I clicked on went to related content. The SCHUBERTH link goes to the swap meet ad for June 2012. The cleaning supplies go to a free gps ad; The 10% service ad goes to the emergency service purchase program. Additionally, when I tried to search the site by going to Dealer Services/specials, the page says " there are no specials at this time" contradicting the email that was sent out. On the main web page many of the images do not link at all; the contour camera image, the vemar night vision. In a busy world as a consumer I come to expect these things to work. As a business professional I know how non-working links can drive customers to "google" and potentially end up going somewhere else to purchase. As I said above I love the live environment of BMW of Denver, but I think some extra care would benefit the website and emails that go out."

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Joe Trey - Aurora, CO

"Been to visit with Roy Blakney a few times. Did one demo ride and bought a few items at the dearship. Great assortment of items. Great people."

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Richard Ward - Hanwell, NB

"I want to thank Nikki Rex, the service advisor, for going out of her way to help me out. My bike was in for service a few weeks ago. BMW Denver gives a complimentary wash after service, and removed my gps for that. The gps was inadvertently not replaced. Nikki had called before I even got home to let me know they had it. She even volunteered to bring it by my house on her day off visit to the dog park, which she did. Nikki is a friendly and knowledgeable presence in the service department and a great asset to the dealership. She makes sure your service experience is smooth and complete. Kudos to her for her kindness, professionalism, and going beyond the call of duty to make something right for the customer. CP."

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Chuck Patterson - Boulder, CO

"Times are very difficult in the world. It was hard to believe you can make such an stressful purchase with such ease, comfort and excitement, without any disappointment. Every request made, was recieved with courtesy and honesty and reasonable and over the top responses. I know that I can be the most difficult customer. I can honestly say this has been one of the most pleasurable experiences I have ever had. Bravo BMW of Denver!!!! Bob, Eric and Parts Team, Thank you !!!!"

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Jeffrey Rucker - Peyton, CO

"So far everything has been totally satisfying."

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John Caldwell - Littleton, CO

"I've dealt with several BMW Mororrad dealers and BMW of Denver stands head & shoulders above the rest. Flew down to pick up my '09 GS and Matt, Bob and the rest of the crew made the experience very enjoyable - one I'll probably repeat. All dealerships should be like this!"

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Jim Finlayson - Conrad, MT

"I was very pleased by the professionalism shown by the employees of the dealership on the purchase of my motorcycle. The General Manager helped me with the purchase, he was not high pressure, nor did he talk a down about competitors. They listened to my wants and my needs, and did not attempt to up sell me. I really respect the fact that they did not insult my intelligence or time by playing the games that many dealerships do around the close of a sale. Questions were answered directly and completely. Other employees were very friendly and welcoming while I was waiting for the completion of the transaction. I would recommend BMW of Denver to any one looking for their next motorcycle."

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Anonymous - Englewood, CO

"My wife bought her 06 F650 GS in 06-the purchase experience was 5 star. then this spring she had a major problem with the engine/transmission. Even though the bike had been taken to a dealer that was closer, Bob (Gen Mngr) was great about advice and support for dealing with BMW. Great dealership."

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Tim Sundgren - Salida, CO